Website privacy notice

Effective date: 21 October 2026

This notice explains how TripleIT (TripleIT Creative Solutions) handles personal information collected through this website, mainly the contact form. TripleIT Safeguard, our web-filtering service for schools, has its own policy: TripleIT Safeguard Privacy Policy.

What we collect

When you use the contact form, we collect what you enter: your name, email address, phone number (optional), the service you are asking about and your message.

How we use it

We use these details to reply to your enquiry and to follow up on it. We email you a confirmation that your message arrived. We don’t add you to a mailing list, and we don’t sell or share your details for marketing.

Who handles your information

We use a few service providers to run the website and the contact form:

  • Our website host, which stores the website and the enquiries sent through the form.
  • Brevo, which delivers the emails the form sends (the message to us and the confirmation to you).
  • Microsoft 365, which hosts our business email, where your enquiry is received.
  • Cloudflare Turnstile, which checks that the form is being filled in by a person, not a bot, using technical information such as your IP address and browser details.

Some of these providers may store or process information outside Australia.

Cookies and tracking

This website doesn’t use advertising or analytics trackers.

How long we keep it

We keep enquiry details only for as long as we need them to deal with your enquiry and any work that follows.

Access, correction and deletion

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@tripleit.com.au.

Questions or complaints

Contact us first at info@tripleit.com.au or on 0407 091 210 and we’ll do our best to sort it out. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.